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Telephony

Stay connected effortlessly with TEAMnetwork’s telephony solutions. Our modern systems offer clear calls, reliable uptime, and features tailored to your needs.

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Build

Every successful business begins with a solid foundation. We will identify and implement the best solutions to support your people and business.

Maintain

Don’t let your solutions gather dust. We provide ongoing maintenance to keep your systems optimised and your business running smoothly.

Enhance

Technology changes rapidly, and your business needs to adapt. We provide dynamic support, offering innovative & secure enhancements to keep your systems and team ahead.

Good communication is about people. And IT’s about people.
TEAMnetwork deliver tailored telephony solutions and when your team find it easy to effectively communicate then your business runs better.

Global IT has delivered cutting-edge ways to share and communicate information and ideas. And telephony has kept pace with these changes.

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Impact

Telephony supplements other IT based communication channels – email, video conferencing, and short-message-service.

Whatever works best for your team to effectively communicate information or concepts, telephony is part of the range of options.

Capabilities

TEAMnetwork’s Telephony capabilities include.

Voice-over-internet.
Tailored IVR and digital receptionist.
Call hunting and call forwarding.
Seamless desk to mobile transfer.
Voicemail, welcome messages, hold music and audio advertising.

Example

A medium sized auto-repairs business wanted to explore leveraging spot advertising to their customers while they were on hold. TEAMnetwork worked collaboratively with their advertising partner to upload a sound bite to their Cloud based telephony system, advertising the company’s other services.

FAQ

No problem. TEAMnetwork can configure voicemail or messaging to operate while you’re out of the office. Or we can forward the call to hunt for pre-determined after-hours team member phone numbers.

Not at all. Cross platform integration allows for calls to the desk phone follow you to your mobile of even Apple iWatch.

Yes. Individual extensions can be set to their own set of ‘rules’ or as part of a group of phones.

Of course. TEAMnetworks’ telephony solutions are designed to make it easier to shift calls around – wherever, whenever, and however you need it.

IT’s about what works for you. If you want your digital PABX to be located on site, that’s fine. Or if you want to expand the functionality of your call handling using Cloud based options, TEAMnetwork delivers an option that just works.