what is it?
TEAMlink is a web port for our customers to, at their leisure, review and work with their
nominated TEAMnetwork staff.
TEAMnetwork doesn’t believe in the duplicity of systems. We operate a single line of business
system called TEAMlink. Like us, customers have a login to this system to review progress and
operate their account.
The TEAMlink system has been developed over many years based on the feedback from customers just like you.
When becoming a customer, be ensure to ask for your TEAMlink username and password.
what can I find on TEAMlink?
There are many different aspects of your TEAMnetwork experience that can be enhanced by using our web portal – TEAMlink.
Contact information
Names, email addresses, mobile phone numbers of your assigned TEAMnetwork staff are all available to you via TEAMlink.
Accounts information
All too often we hear even our own accounting staff wanting copies of invoices. In an effort to be even easier
to do business with, TEAMlink holds copies of all current invoices and at least 3 years of historical invoices.
Rates and Fees
Unsure of your rates and fees? TEAMlink holds this information for you and is readily available when you want
to review them. No-one likes surprises or mysterious invoices that are difficult to understand or reconcile.
Procurement catalog
There are simply thousands of technology products from various manufacturers and distributed by a number of
wholesalers across New Zealand. TEAMlink collects pricing, and where possible stock information, from a range
of distributors for our procurement customers to review.
Our customers can compare the model above, and the model below. Making informed decisions on IT purchases
just got easier.
History
Want to know when you brought a piece of technology to see if it’s still under warranty? Want to recall
when you did the IT upgrade project? TEAMlink tracks years of this information for you – all at your fingertips!
Looking up previous history to establish trends or identify warranties is easy with TEAMlink.
Service Updates
Our Service customers can use TEAMlink to request updates on open service calls or to re-open an existing call
if for some unforeseen reason, an issue re-occurs again. Service update requests are linked to our engineers'
cellphones. They are immediately notified of your enquiry and can make contact when they are next available
to communicate.
